jsMessage is our most appreciated Widget.
It allow you to manage all messages from your customers in a quick and easy way:
Frequently most of the time required to answer a question is used to collect information about the purchase (colors, size, remarks), the shipment (shipping address,carrier, trackingID, delivery status), and previous questions and answers:
jsMessage gives you all these information automatically, so you can focus on the answer itself: for each question are shown customers details (if has already purchased), all purchased items, and, for each item, quantity, color, size, price, payment date, shipping date, delivery date, carrier, tracking number, shipment status, all previous questions and answers, together with date and time of request and of the answer and also ID of answerer.
Moreover, if question is not in your mother language, thanks to jsTranslate plugin, you can translate both request and answer on the fly with 2 click, without need to copy and paste anything
Furthermore you can transfer the question to your Boss or Technician, or can collaborate with your collegue for answering, writing what is your competence and save as Draft: your work will not be lost and somebody else could complete and send the answer.
Select one of our Widgets
How to Enable
1 - Register on our website
It is Free, and it takes only few seconds: you have only to supply an UserID (not eBay ID!), an email address and allow eBay to confirm us your identity.
4 - Add our plugin into all your offers
That's easy: you only need to copy few lines of code we will supply you at the top of the html description of all your eBay's offers.
2 - Setup the Widget
Each widget has its own settings and you can customize it live by yourself: just follow the instruction. Some Widgets do have so many options that has not been yet fully engeenered: for such we need to build for you following your instruction.
5 - Lazy or Busy?
Do you want to avoid to manually copy the code into your offers? If you do not need to place in a fixed position we can do it for you: it's Free
3 - Register all your computer
Avoid computing 'fake' visits to your offers from your's staff computers registering them on our website: in this way their visit will be recognized and will not be computed
6 -Login into your protected Area
And get all benefit from our widgets and services!